A VNC connection is usually used when you are troubleshooting a VPS server. Connecting to your VPS is easy and can be done using a VNC client or an HTML5 VNC.
The purpose of this article is to explain what VNC is and how you can troubleshoot VNC problems. The only thing we can say is that this article will surely help you solve your VNC troubleshooting problem if you come across it in this article.
What is the VNC?
In the 1990s, a very comprehensive tool called VNC (Virtual Network Computing) was introduced that was on the development path for many years.
The system operates on a very refined yet simple method as part of this protocol, called the Remote Frame Buffer Protocol. Since the mechanism used to transfer desktop pictures and keyboard presses from one computer to another exists underneath the operating system, VNC is essentially a stand-alone application.
Despite this, VNC requires a specific operating system client and server application installed on the computer. Still, the good news is that there are VNC client and server applications available for virtually every operating system, including mobile phones.
It is possible to control a computer remotely through Virtual Network Computing (VNC). This allows for remote computer control at some other location as if the user was sitting in front of it.
As well as the printers and network drive on the remote computer, any other resources available on the remote computer are also available. Users of the remote site may be able to see and even interact with what the remote user is doing from their location.
In the modern world, VNC has mainly been used in two ways: as a remote access tool for accessing work desktops from another location or as a way for remote technical support personnel to take control of computers from a distant location to provide support.
What VNC is commonly used for?
Remote workers
VNC is a software application that allows employees to remotely access their desktops using the Internet when they are away from the office.
Business Continuity Process (BCP)
Tragedies can occur in the workplace that would make accessing the workplace physically impossible. VNC access to work computers allows users to continue to work during these times without needing to access the computers to perform their tasks physically.
Remote technical assistance
The purpose of VNC is to diagnose and troubleshoot rather than to serve as a simple client for connecting to a machine. The VPS server can only be accessed via RDP if you have an RDP account for regular use.
There is no doubt that VNC is one of the best solutions to support remote technologies. With this application, the technician can control the desktop remotely through a web browser, and they do not have to have any knowledge of the person who needs support.
How To Use VNC and Connect to It?
It is totally up to you whether you want to use our HTML5 VNC which gives you the power to troubleshoot any issue, or you can install your VNC client (like TightVNC Viewer).
There is usually a faster response time when you use the local client rather than the HTML5 version.
First Step
Initially, you have to log in to Control Panel. If you have more than one virtual private server and want to connect VNC to one of them, please select the right one in the Services section (if you have more than one server, please make sure to select the right one).
Second Step
Launch HTML 5 VNC Client
The possibilities are endless regarding what you can do from here. The VNC control panel can be found in the Control Panel by clicking on the VNC button.
There will be a pop-up that will appear. You will see a screen similar to the one below when you click on the ‘Launch HTML 5 VNC Client’ button. You will be able to see your server screen in a new window now that you have opened it.
What is the best way to connect via a VNC client?
You can install your preferred VNC client, for example, TightVNC Viewer, on your computer. Enter the login details for your VNC (you will find these details in the welcome email we sent you after you made your purchase). The next step is to connect to the VNC server.
What are the issues that the user has to deal with during troubleshooting?
It has been reported that users cannot connect to the VNC server and receive an error message that reads Authentication Failure.
A VPS turns off usually occurs due to a hardware failure. To begin, it is important to ensure that the VPS is running and online at the time.
While doing this step, you will see at the top of the screen as it will display the “Online” icon. You can still connect to the VPN if the VPS is online, click on Stop, then click on Start in your VPS Control Panel, and then reconnect to the VPS if it is not online.
Thus we hope that this article was helpful for you. However, we provided every situation to help you, Dring, your VNC use.